Spa Assistant Manager

Our client is a prestigious, market leading hotel owner and operator with multiple established brands globally, covering both resorts and luxury city destination hotels. With many decades of international experience and market leadership they are embarking on an exciting expansion program across a number of their brands. On behalf of our Client, HIH is looking to recruit a Spa Assistant.

You will work closely with the Spa Manager and be solely responsible for providing administrative support in performing daily activities in the Spa.

Other responsibilities are as follows ;

• Assist and support Spa Manager in daily activities
• Greet and attend guests
• Answer telephone and make appointments for guests
• Provide high quality customer services to Spa guests
• Provide relevant information about spa facilities and available services
• Respond to guests inquires and concerns
• Handle and maintain equipment and tools in proper spa settings
• Ensure maintenance within the spa center
• Maintain spa premises neat and a good working environment
• Establish and maintain good relationships with spa staff and guests
• Ensure client's safety, comfort and well-being
• Ensure compliance with local and federal health and safety policies, standards and regulations
• Perform other duties as requested by the spa manager

• Excellent oral and written communication skills
• Highly organized, good planner who is focused and has attention to details
• Efficient in time management
• Team worker with ability to multi task
• Able to work under pressure
• People oriented and an active listener
• Excellent customer service and telephone manner
• Computer literate