Restaurant Manager
Job Description & Responsibilities:
- To schedule staff as necessary to ensure adequate and consistent levels of service for all the scheduled operations hours, meetings and banquets.
- To coordinate the general housekeeping of the assigned Restaurant, storage areas, entrance areas, etc.
- To inspect the Restaurant prior to guest(s) arrival to ensure that clients' specifications have been met at all times.
- To supervise and coordinate the daily operations for the assigned Restaurant or meetings setups and service.
- To work with the Director of F&B and Executive Chef and F&BTeam Leaders to ensure that all arrangements and details are dealt with at all times.
- To control and monitor the inventory and usage of cutlery; china, glassware, linen and equipment at the respective areas.
- To ensure teamwork/relations with coworkers and management from other related departments
- To deal with customers' complaints (if any).
- To greet the customers upon arrival and to monitor all the V.I.P's or special guests' requests.
- To provide quick service for last minute changes.
- Staff training and development staff attitude and appearance and to ensure that all the staffs are properly trained.
- To perform all other duties as assigned by Management from time to time.
Candidate Requirements
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- Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Hospitality/Tourism/Hotel Management or equivalent.
- Good written and spoken English and Bahasa Malaysia. Ability to communicate in Mandarin / Japanese or converse in multiple local dialects will be an added advantage.
- Good interpersonal skills; ability to communicate effectively across ranks.
- Possess excellent planning, coordination and management skills.
- At least 5 year(s) of working experience in the related field is required for this position.
